Privacy Policy

Information We Collect

When you register an account or use our services we gather details that enable us to provide a safe and personalised gaming environment. This typically includes your full name, date of birth, residential address, email address, telephone number and chosen payment information. To meet regulatory standards we also request identification documents such as a passport or driving licence during the verification process.

In addition to information supplied directly by you, we automatically collect technical data whenever you visit our site. This includes your IP address, browser type and version, operating system, pages viewed, time spent on each page and the referring website address. Such information helps us understand how our platform is used and allows us to maintain its smooth operation.

How We Use Your Information

We use the data we hold to create and manage your account, process deposits and withdrawals, verify your identity and prevent fraudulent activity. The information also enables us to provide effective customer support, customise your gaming experience and ensure we meet all legal and licensing requirements.

Where you have given consent we may send you occasional updates about new games, promotions and special offers that we believe will interest you. You can change your marketing preferences at any time through your account settings or by contacting our support team.

Sharing and Disclosure

We do not sell your personal data to third parties. However we may share information with trusted service providers who perform essential functions on our behalf. These partners include payment processors, identity verification agencies, customer support systems, marketing platforms and IT service suppliers. All third parties are required to maintain strict confidentiality and may only use the data for the specific purposes we instruct.

We may also disclose your information when required to do so by law, court order or regulatory authority, or to protect the rights, property or safety of Jimmy Winner Casino, our players or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. Essential cookies allow you to log in, maintain your session and access secure areas. Additional cookies help us analyse site traffic, remember your preferences and deliver more relevant content.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of the website and limit your experience.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, accidental loss, misuse or alteration. Access to personal data is restricted to authorised personnel who are bound by confidentiality obligations.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we continually review our practices to maintain the highest practical standards.

Your Rights and Choices

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for your data to be deleted when it is no longer needed for the purposes for which it was collected. You may also object to certain processing activities or withdraw any consent previously given.

To exercise these rights please contact our customer support team. We will respond to your request within the timeframes required by applicable law. Please note that we may need to retain certain information for legal or regulatory compliance even after a deletion request.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once the data is no longer needed it is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable legislation. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so that you remain informed about how we protect your information.

If you have any questions or concerns about our privacy practices please contact our support team who will be happy to assist you.